Customer relationship management (CRM) is a system or software that helps track information and interactions between your company and your customers.

What Is CRM?

Customer relationship management is a process in which a business administers its interactions with customers, typically using data analysis to study large amounts of information.

Velocity has teamed up with industry-leading CRM partners to bring our clients the best relationship management software on the market today. 

Our partnered offerings power a broad range of solutions, messaging channels, and tools for advanced customer engagement, authentication, security, support, and retention.

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Automate your marketing strategies by integrating your ideas into a system that does all the heavy-lifting for you.


Moving your marketing qualified leads over to sales can be done easily with the right CRM system.


Improve day-to-day tasks with an automated system that keeps track of processes every step of the way.


Connect your customer service data on a single CRM platform to easily support, retain, and grow your customer base with ease.


HubSpot’s CRM platform offers enterprise software for marketing, sales, customer service, content management, and operations.

This platform was built from the ground up to be a powerful, integrated, and easy-to-use system that leads to better customer experiences and business growth.



ActiveCampaign CRM provides a unified platform for email marketing, marketing automation and sales. The platform handles everything from segmenting your customer base through to scoring your potential customers.

ActiveCampaign has good templates that allow you to create engaging emails. In addition, you can integrate social media marketing to find out more information about your contacts.



Develop and grow customer relationships over any channel with the Infobip full-stack, cloud communication platform-as-a-service.

Adding professional SMS capability to a CRM system can unlock opportunities and put any company’s collected consumer data to good use.

Latest News

We understand the importance of approaching each work integrally and believe in the power of information.
Increase your knowledge by exploring our blog.


5 Ways to close more deals with CRM Software

“Care enough to create value for customers. If you get that part right, selling is easy.” –Anthony Iannarino. 


Do You Need A CRM System? Spoiler Alert: You Do!

CRM systems can provide many benefits, but not every business needs one. We’ve listed 7 factors to help you decide if you need a CRM.


Hubspot CRM: Expectations vs. Reality

Like a well-oiled machine, a CRM system can nurture prospects and rake in sales for sure. The only thing is, it needs to be maintained and constantly taken care of.