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Gaining New Customers With A/B Testing

Written by Shawn Greyling | Sep 17, 2023 10:00:00 PM

In the business world of today, where competition is high, getting new customers is a top concern for many companies. One successful way to do this is by using A/B testing. This piece will tell you everything you need to know about how A/B Testing can be a game-changer for your marketing and customer acquisition strategy.

Covered in this article

What is A/B Testing?
The Role of A/B Testing in Customer Acquisition
How A/B Testing Improves Conversion Rate
Integrating A/B Testing Into Your Marketing Strategy

What is A/B Testing?

A/B Testing, also called "split testing," is a way to find out which version of a webpage, email, or other marketing product works better by comparing the two. It lets you compare changes you make to your page to the way it looks now and see which one works better. This is done by showing both versions, which we'll call A and B, to guests who are similar to each other at the same time. The winner is the one that gets more people to buy.

How Does A/B Testing Work?

In a normal A/B test, you take a webpage or other asset and change it to make a second version of the same page. This change can be as simple as a new headline or button or as big as a full redesign of the page. Then, you show half of your visitors the original version of the page (called "control" or "A") and the other half the changed version (called "B").

Then, analytics are used to measure and analyse the engagement and conversion rates of both forms. The more successful version is then the one that does better in the way you want it to, whether that's click-through rates, engagement, or sales conversions.

Examples of A/B Testing

  1. Headline Testing: One of the most straightforward A/B Tests you can perform is headline testing. You could test two different headlines for a blog post to see which one attracts more clicks.

  2. Call-to-Action (CTA) Buttons: Changing the text, size, or colour of your CTA button can have a significant impact on conversions. For example, you might test a green button against a red one to see which gets more clicks.

  3. Email Marketing Campaigns: In an email campaign, you could A/B Test the subject line, the email content, or even the sending time to see which strategy yields a higher open or conversion rate.

  4. Landing Page Layout: You could test two entirely different landing page designs against each other. One might be text-heavy while the other relies more on images and videos.

  5. Pricing Strategies: If you're unsure about the best pricing strategy for a product, A/B Testing can help. You could present different pricing structures to different groups of people and see which one results in more sales.

The Role of A/B Testing in Customer Acquisition

The act of getting new customers or turning prospects into customers is called "customer acquisition." A/B testing is a key part of this because it helps businesses figure out which tactics work best to attract and keep customers.

  • Identify Key Elements: A/B Testing helps you identify the key elements that drive customer actions.
  • Optimise Conversion Funnel: By testing different stages of your conversion funnel, you can find out where customers are dropping off and make necessary adjustments.

How A/B Testing Improves Conversion Rate

Conversion rate is the number of people who do what you want them to do. A/B testing can help your sales rate a lot by:

  • Reducing Bounce Rate: By understanding what keeps visitors engaged, you can reduce the bounce rate.
  • Increasing Engagement: A/B Testing allows you to test different calls to action, layouts, and content types to see what encourages customer engagement.

Integrating A/B Testing Into Your Marketing Strategy

Your marketing strategy is a long-term plan that will help you reach your business goals. A/B testing can be done in a way that supports your long-term plan through:

  • Data-Driven Decisions: Make decisions based on actual data rather than assumptions.
  • Customer-Centric Approach: A/B Testing allows you to take a customer-centric approach, tailoring your strategies to meet customer needs and preferences.

A/B testing isn't just a tool; it's also a way to get more customers and improve your marketing plan as a whole. It gives you important information about how customers behave and lets you make decisions based on data, which can greatly improve your conversion rate.

Do you need help with A/B Testing for your business? Contact Velocity and one of our marketing specialists will be able to assist you.