Velocity | Travel & Hospitality

INDUSTRY SOLUTIONS

Travel & Hospitality

We help travel companies and hospitality brands deliver unforgettable guest experiences with smart tech and automation. Our services include:

AI Concierge Bots: Automating bookings, FAQs, itineraries, and recommendations.

Guest Experience Automation: Pre-stay messaging, upsell flows, and post-stay feedback loops.

Digital Marketing Strategy: Attracting global travelers with smart, multilingual campaigns.

CRM-Integrated Loyalty Programs: Personalizing experiences based on traveler data.

RevOps for Travel Brands: Streamlining operations from booking to customer service.

TESTIMONIALS

Review From Clients

What people are saying about us

Exceptional Onboarding Experience with HubSpot - Highly Recommend!

"Our HubSpot marketing onboarding experience has been nothing short of exceptional. We were impressed with the personal attention and the team's dedication to listening to our needs. Their attention to detail was remarkable. I highly recommend Velocity for their outstanding onboarding process"

Excellent Content and Service

"Velocity's team of professionals has been integral to the growth and change at Higher Ed Partners Africa. Designing and developing our partner websites and helping to find solutions for every scenario we come up with. The content development team has been producing great quantities of content that drives SEO and traffic. The people are friendly and professional, and they are experts in their fields. I highly recommend Velocity."

Adoption Drive: Innovating Solutions and Training

" Our first run with Velocity has been amazing! We achieved a good adoption rate and are now awaiting feedback from the team. Overall, Dylan and Jeremy have been great to work with collaborative and easy-going . One small area for improvement would be the blueprint delivery, which took a bit longer than expected. Addressing this could make an already great process even smoother. That said, I truly appreciate the feedback-driven, solutions-oriented approach of Velocity and would absolutely recommend working with them."

Excellent HubSpot Agency

"Velocity Media have helped our organisation implement the HubSpot platform across various aspects of our business including website development, email marketing, automation, CRM and inbound marketing. I highly recommend this agency for their professionalism, commitment to our success, knowledge and problem-solving attitude."

A trusted partner that keeps moving our company forward

Velocity has successfully guided and worked hand in hand with our sales and marketing team to tailor our HubSpot CRM platform to match our business needs. The objective this work has been to deliver a pipeline of high quality B2B inbound leads for our sales teams to nurture. Their efforts continue to deliver on this objective.

Great Service - Highly recommended service provider

"Velocity have provided a wonderful, swift and efficient service to us as a business. From a speedy onboarding, to quick action and a refreshingly proactive approach - Ryan, Mari and the team are just fantastic."